https://kn.itmedia.co.jp/kn/article/2609/27/2000001764/ ITmedia ja OpEd, Opinion 2026-09-27T07:00:00+09:00 NTTドコモ、「正しく質問させる」をやめ、“聞き返すAI”で変える顧客対応 Business, Companies, Technology, Computing, Internet, case study https://kn.itmedia.co.jp/kn/article/2609/27/2000001738/ ITmedia ja OpEd, Opinion 2026-09-27T07:00:00+09:00 AIに仕事を任せるほど、セキュリティは困難に？　Akamaiが警鐘を鳴らす「AIのふるまい」 Business, Companies, Technology, Computing, Internet, case study https://kn.itmedia.co.jp/kn/article/2609/27/2000001732/ ITmedia ja OpEd, Opinion 2026-09-27T07:00:00+09:00 「自社からの自動通知」が危ない？　5万8000通超のフィッシングの新手口 Business, Companies, Technology, Computing, Internet, case study https://kn.itmedia.co.jp/kn/article/2609/26/2000001731/ ITmedia ja OpEd, Opinion 2026-09-26T07:00:00+09:00 あいち銀行が経理DXを本格化　LayerXと「請求書受領から振込まで」をつなぐ Business, Companies, Technology, Computing, Internet, case study https://kn.itmedia.co.jp/kn/article/2609/26/2000001727/ ITmedia ja OpEd, Opinion 2026-09-26T07:00:00+09:00 小規模チームの勤怠管理をSlackで　Assortがfreee連携、打刻や転記の手間を削減 Business, Companies, Technology, Computing, Internet, case study https://kn.itmedia.co.jp/kn/article/2609/26/2000001726/ ITmedia ja OpEd, Opinion 2026-09-26T07:00:00+09:00 人口減少で採用難の鳥取県、「辞めない職場」をデータでどう作る？ Business, Companies, Technology, Computing, Internet, case study https://kn.itmedia.co.jp/kn/article/2609/26/2000001725/ ITmedia ja OpEd, Opinion 2026-09-26T07:00:00+09:00 資料作成が月32時間から4時間に　トラコムが生成AIで「月28時間削減」した方法 Business, Companies, Technology, Computing, Internet, case study https://kn.itmedia.co.jp/kn/article/2609/26/2000001722/ ITmedia ja OpEd, Opinion 2026-09-26T07:00:00+09:00 証券口座を狙う不正アクセス、光世証券が「パスキー」に切り替えた理由 Business, Companies, Technology, Computing, Internet, case study